2528 East Main Street

Waterbury, Connecticut

203.527.7940      203.527.7960      877.891.5731


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Insurance FAQs

Will checking on my deductible or inquiring about an auto glass claim raise my insurance rates?
Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.

Will filing an auto glass claim count towards my insurance policy?
In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

What if I only have liability coverage?
Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Waterbury Auto Glass offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?
Many insurance companies cover windshield repair at 100 percent coverage with no deductible. A Waterbury Auto Glass representative will be happy to help you with your questions regarding insurance coverage.

What if my deductible is the same or more than the auto glass service?
Waterbury Auto Glass offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

Do I need to contact my agent or insurance company before I contact Waterbury Auto Glass?
We're experts at verifying coverage, filing the claim and handling all the paperwork.


We Handle

Having to deal with cracks in your vehicle's windows or replacing your car glass can be an unpleasant experience. But at Waterbury Auto Glass, we do our best to make the process as convenient as possible. We'll even help you file your auto glass insurance claim. We're qualified to work with all major insurance companies, so you sit back and relax while our auto glass installers concentrate on repairing or installing your car window/auto glass.

Often times, auto glass damage will not count as a claim if you have full automotive insurance. For Instance rock chip repair is normally considered "Preventative Maintenance" and Insurance Companies prefer you stop the damage from spreading and costing both of you many times more than just a simple windshield crack repair.

Also many insurance policies have a separate deductible for damage to auto glass or windshields. This is good news considering the nationwide spike in breakins. Though your standard deductible could be $500 or even $1000, your glass repair deductible might be just $100 or even less. (Please check your insurance policy to be certain about your level of coverage and deductibles.)

In some cases automobile insurance companies cover 100% of windshield repair if handled by a certified auto glass repair shop like Waterbury Auto Glass. We're experts at handling insurance claims and we'll be happy to verify your insurance policy and initiate your auto glass claim. If you have any concerns one of our customer service representatives will gladly answer your questions. Just give us a call.